serendipity INTERACTIVE Logo
The Access You Need.The Content You Need.The Control You Need

Home PageSpacerCompanySpacerProductsSpacerSolutionsSpacerCase StudiesSpacerContactSpacer

bar
Generic Image
In This Section
Dashes
Other Products
Line
Dashes
Support Channels
Line

Technical
BulletHTTP Interface.

BulletDistributed database architecture.

BulletEncrypted Server to Server communications.

BulletSupport for pairing and 3rd party balancers.

Control Systems
BulletInternet Web booking.

BulletExternal Web booking.

BulletUnlimited Sales Outlet points.

BulletPOS terminals.

BulletWireless Device Sales.

BulletCar park Control.

BulletVolume Control.

BulletUnlimited Zone Control.

Appliances
BulletCentral Server - 4825.

BulletEdge Server - 4616.

Standard Support
BulletTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet24x7 access to self service helpdesk portal.

BulletSLA Next Business Day on all requests.

Managed Service
BulletTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet24x7 access to self service helpdesk portal.

BulletSLA 1 hour response on all requests.

BulletAdditional features include remote management capabilities.

BulletHelpdesk staff can be requested to make configuration changes (add new events etc) to event master, Spacercustom report creation and auditing of transaction trail (investigation of possible fraudulent use).
 

Dashes

© serendipity INTERACTIVE Ltd. All rights reserved.

Terms & Conditions of Use

Footer Graphic