Support
for Internet filter during content
acquiral.
Organise
and administer content for multiple
3rd part appliances.
XML
output of content manifests.
Pre-loading
and pre-positioning options.
User
access rights customisable.
Content
Hierarchies of any size.
Workgroup
– 2208.
Enterprise
- 2208.
Data
Center - 2408.
ISP
– 2625.
Telephone
Helpdesk support 9:00am - 5:30pm
excluding public holidays.
24x7
access to self service helpdesk
portal.
SLA
Next Business Day on all requests.
Telephone
Helpdesk support 9:00am - 5:30pm
excluding public holidays.
24x7
access to self service helpdesk
portal.
SLA
4 hour response on all requests.
Additional
features include extended
implementation services.
Helpdesk
staff will add/remove content from
directory create new directory
structures and configure and
subscribe
your Caching Appliances to local and
global content channels.