HTTP / SSL / FTP (over http) proxy capable.

Run as many separate proxies as required with different configurations.

On board or off board logging capabilities.

Support pairing and 3rd party balancers.


Basic, LDAP, NTLM, ident and certificates.

Single Sign-on for Microsoft Windows, Novell, Linux and Mac.

Internal or External User lists for your own directory services or a separate one for internet access.


Available on an IP / user / group / location / global basis.

59 Categories of internet sites.

Always Allow / Allow / Time Restrict / Deny categories.

Whitelist and Blacklist exceptions.

File extensions & Content Types.

Enable / Disable specific protocols.


Workgroup – 2408.

Enterprise - 4416.

Data Center - 4416.

ISP – 4825.


Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

24x7 access to self service helpdesk portal.

SLA Next Business Day on all requests.


Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

24x7 access to self service helpdesk portal.

SLA 4 hour response on all requests.


Additional features include email-monitoring services either proactive or reactive as per customer specification.

Proactive monitoring will specify manually checking of web filters hourly for inappropriately blocked websites or websites that should have been blocked - Filter rules will be automatically updated if there is a requirement.

Reactive service will be based on requests from the helpdesk to check status of a website and assess validity of over blocked or under blocked websites.

Production of management reports on request.