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The Access You Need.The Content You Need.The Control You Need

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Internet Management
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Other Products
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Support Channels
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Technical
Bullet PointHTTP / SSL / FTP (over http) proxy capable.

Bullet PointRun as many separate proxies as required with different configurations.

Bullet PointOn board or off board logging capabilities.

Bullet PointSupport for pairing and 3rd party balancers.
 
Authentication
Bullet PointBasic, LDAP, NTLM, ident and certificates.

Bullet PointSingle Sign-on for Microsoft Windows, Novell, Linux and Mac.

Bullet PointInternal or External User lists for your own directory services or a separate one for internet access.
 
Policy Configuration
Bullet PointAvailable on an IP / user / group / location / global basis.

Bullet Point5 million + positive url list.

Bullet PointWhitelist and Blacklist exceptions.

Bullet PointFile extensions & Content Types.

Bullet PointEnable / Disable specific protocols.
 
Appliances
 Bullet PointWorkgroup – 2408.

Bullet PointEnterprise - 4416.

Bullet PointData Center - 4416.

Bullet PointISP – 4825.
 
Standard Support
Bullet PointTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet Point24x7 access to self service helpdesk portal.

Bullet PointSLA Next Business Day on all requests.
 
Managed Service
Bullet PointTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet Point24x7 access to self service helpdesk portal.

Bullet PointSLA 4 hour response on all requests.

Bullet PointAdditional features include extended implementation services.

Bullet PointHelpdesk staff will add / remove websites from individual profiles, configure custom hierarchies and
spacerproduce management reports on request.
 
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