Management Console Application for secure configuration access.

HTTP and email integration for auto-delivery options.

Threaded model for multi-process email filtering.

Internet queue system to allow "always available" mail system.

Support for pairing and balancing.


Directory Services Integration.

Unlimited Users / Groups.

Time schedule Control.

Plug in module system for virus - supporting McAfee, Sophos and Symantec.

Customisable email / domain / keyword / header-field and whole paragraph filtering techniques.

Attachment analysis by mime-types - all formats listed.

Deep scanning and file extraction of archives and compiled files.

Source Code Detection.

Password protected and encrypted document detection.

File size filtering.

Customisable alert messages.

Modification of any email possible.

RBL compliant.

Secure relay configuration.

Internet MX records.

DNS caching facility.


Workgroup - 2208.

Enterprise - 2416.

Data Center - 4616.

ISP - 4825.


Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

24x7 access to self service helpdesk portal.

SLA Next Business Day on all requests.


Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

24x7 access to self service helpdesk portal.

SLA 4 hour response on all requests.

Additional features include email-monitoring services either proactive or reactive as per customer
specification.

Proactive monitoring will specify manually checking of email filters hourly for inappropriately blocked emails or emails that should have been blocked. - Mail rules will be automatically updated if there is a
requirement.

Reactive service will be based on requests from the helpdesk to check status of emails system and assess validity of over blocked or under blocked mail.

Production of management reports on request.