HTTP / SSL Interface. Complete appliance based solution. Advanced policy management and distribution. Enforcement options available. Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays. 24x7 access to self service helpdesk portal. SLA Next Business Day on all requests. Telephone Helpdesk support 9:00am - 5:30pm excluding public holidays. 24x7 access to self service helpdesk portal. SLA 4 hour response on all requests. Additional features include next business day replacement for lost token and on site issuance assistance.
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